Shannan Connell (Director and Psychologist)


Shannan has been working as a psychologist since 2008, after graduating from Griffith University with First Class Honours. Shannan began working in the field of disability and supporting families with complex needs for the QLD government, before then moving to a behavioural intervention clinic. Shannan has always had a passion for working with individuals on the Autism spectrum and made this her area of focus when opening her own practice in 2013. Shannan has had extensive experience working in the home and school settings. Over the years of practice she has naturally evolved from working in the home setting physically to virtually, finding it to be more effective and flexible in many ways.


Shannan has experience in working with a diverse range of concerns including;

  • Autism
  • Attention Deficit Hyperactivity Disorders
  • Eating Disorders
  • Obsessive Compulsive Disorder
  • Trauma
  • Anxiety
  • Depression
  • Grief
  • Parenting
  • Family therapy

Shannan is registered as a Board-Approved Supervisor, enabling her to mentor and provide supervision to psychologists and provisional psychologists.

Shannan is a dressage enthusiast, spending her time outside of psychology; training, coaching and competing at a high level. Shannan has recently had a baby and is enjoying spending time at home with her family and animals, working reduced hours to be present with her baby girl and husband.


Jonathan Shai (Psychologist)


Jonathan is a  registered psychologist with experience working with diverse population of clients. He has supported individuals experiencing Autism, depression, anxiety, mental health concerns and personality disorders. Jonathan believes that a key to effective therapy is having a genuine interest in the people he works with while offering a non-judgmental space. His approach is based in empathy, using principles from Acceptance Commitment Therapy, mindfulness and CBT. Jonathan completed his Bachelor of Psychological Science at Griffith University, and his Graduate Diploma in Psychological Science at Bond University. Jonathan has been working in the mental health public sector since June 2018, supporting people around their illness to improve their quality of life.

Jonathan is available for telehealth (any location), school and in home appointments from families located between tweed heads and Lismore.


Mark Simpson (Psychologist)


Mark completed his honours degree in Psychology at the University of Nottingham, England before doing his double Masters’ degrees in Sport Psychology in Germany and Sweden. Mark uses a combination of strategies from Cognitive Behavioural Therapy with a focus on the individual person and their unique situation. He believes that therapy is most effective when it works both on a practical and cognitive level, giving strategies to cope with difficulties in the short-term while working on a longer-term improvement. Mark has lived and worked in different countries and works well with culturally and linguistically diverse populations. In addition to working with a range of concerns, Mark is experienced with performance psychology, helping athletes, musicians and other performers to improve their practice and performance.

Mark is available for telehealth (video call or phone call) appointments Monday to Friday. As well as home or school visits in the Armidale region.


Kate Dillon (Provisional Psychologist)


Kate is a provisionally registered psychologist, experienced with children of all ages. She has a keen interest in people from all walks of life, experiencing a range of mental health concerns, trauma, and those with developmental disorders. 

Kate completed her undergraduate degree at Griffith University in Mt Gravatt in QLD and honours year at the University of the Sunshine Coast, having two girls along the way. 

She grew up in the Northern NSW and has recently returned with her young family to the area. 

Kate offers unconditional positive regard to all her clients, and approaches the therapeutic relationship with empathy, care and a genuine interest in the lives of all of her clients. Her tools are based in ACT, CBT and mindfulness. She also has an interest in Narrative Exposure Therapy, Positive Psychology and the facilitation of group therapies and workshops. Kate is currently being supervised by Shannan Connell and Angela Morrison.

In her free time, Kate loves to attempt to garden, hang out with her young girls, husband and dog, cook new recipes, learn Auslan and walk on the beach. 

Kate is available for school and home visits between Tweed Heads, Ballina and Lismore, and Telehealth appointments, Tuesdays and Wednesdays.




 Mikaela Heenan (Provisional Psychologist)

Mikaela is a provisionally registered psychologist, having recently graduated from Bond University with a Bachelor of Psychological Science (honours). Mikaela has a keen interest in working with a diverse range of individuals with varied mental health concerns from anxiety and depression to behavioural and developmental disorders.

Mikaela focuses on client centred therapy, meaning that at all times the priority is that her clients feel validated, supported, and safe during therapy. Mikaela also focuses on elements of CBT and ACT when working with clients. Mikaela is being supervised by Shannan Connell and Angela Morrison.

In her spare time, Mikaela likes to cook at home with friends and spend time at the beach with Disco, her cavoodle.

Mikaela is available for Telehealth appointments and school and home appointments between Lismore, Byron Bay, and Tweed Heads.